Terms and Conditions
Need to return or exchange something? Not a problem. We accept all returns and exchanges for all items.
In order to exchange or return product/s bought online through our online store, you will need to follow the steps below,
Shipping and Handling
Prices do not include charges for shipping and handling, taxes, or any other government required fees. When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose and the availability of the item.
Return items to the following address (mail only)
Bldg No. 3353, Prince Faisal bin Fahad st.
City: Alkhobar Nighbor: Ulaya
Kingdom of Saudi Arabia
You must include the following with your return item:
- A note containing your order number, full name and clear written exchange instructions (include style/size preference). Please check available stock online before returning (or contact us on [email protected]) , where one of our members will contact you within 3 business days.
- Please provide us with your billing address with your name and so that we can post your exchange straight back to you.
Our Policy
- Orders must be returned to us within 1 business day from date of purchase (as indicated on your invoice). Returns outside this period will be sent back to you.
- Items must be returned in their original condition. This means the garments must – be unworn & unwashed, have all tags and hygiene labels attached and have no stains or strong odors.
- Exchanges and returns for online orders can only be processed directly through our online store department only.
- Returns that do not include a return note with instructions (via email is acceptable) will be returned to sender.
- We do not cover for the cost of the return shipping. It is recommended to use a shipping service with tracking as The Corner Concept Store is not liable for any packages lost in transit. All items are inspected by our staff upon arrival.